Safer Gambling
Paddypower Casino is committed to keeping play safe, fair and under your control. Use built-in tools to manage spend and time, take a break when you need one, or self-exclude if gambling stops being fun.
On this page
Play safe, stay in control
Paddypower Casino is operated by PPB Counterparty Services Ltd and licensed by the UK Gambling Commission under account number 039439-R-319330. All players must be 18 or over, and every account is identity-verified before real-money play. Our safer gambling programme combines mandatory limits, behavioural alerts and one-click access to professional support so you can keep play within affordable boundaries.
Whether you want a small daily cap, a quick break or a complete stop, the tools below take effect immediately and apply across casino, slots and live dealer products. You can update most limits at any time from your account, and decreases apply straight away while increases include a cooling-off period to give you time to think it over.
Responsible gambling tools
Each tool is free, accessible from your logged-in account, and confirmed by email once applied. Lower limits and protective settings activate instantly; raises and removals require confirmation and a cooling-off window.
| RG tool | What it does | Where to enable |
|---|---|---|
| Deposit Limit | Caps how much you can deposit per day, week or month across the account. | My Account › Safer Gambling › Deposit Limits |
| Loss Limit | Caps net losses (stakes minus winnings) over a rolling daily, weekly or monthly window. | My Account › Safer Gambling › Loss Limits |
| Reality Check | Pop-up reminder showing time played and net spend at the interval you choose. | My Account › Safer Gambling › Reality Check |
| Time-out | Short break that blocks deposits and play for 1 to 30 days. | My Account › Safer Gambling › Take a Break |
| Self-exclusion | Closes the account to gambling for 6 months, 1 year or 5 years; marketing is suppressed. | My Account › Safer Gambling › Self-Exclusion |
| GAMSTOP | Free national scheme that blocks access to all UKGC-licensed sites with one registration. | Register at gamstop.co.uk - applied automatically here |
Self-exclusion options
Self-exclusion blocks deposits, wagering and bonus offers for the full period chosen. After the term ends the account is not reopened automatically - you must request reactivation, which is followed by a 24-hour cooling-off period before play can resume.
| Duration | Effect during exclusion | Cooling-off after request to return |
|---|---|---|
| 6 months | Account closed to all gambling; marketing removed | 24 hours |
| 1 year | Account closed to all gambling; marketing removed | 24 hours |
| 5 years | Account closed to all gambling; marketing removed | 24 hours |
| GAMSTOP (6m / 1y / 5y) | Blocks every UKGC-licensed gambling account in your name | No early return - full term must elapse |
Time-out durations
A time-out is a short, reversible break for when you simply need to step away. Withdrawals and account access for balance checks remain available, but deposits and wagering are blocked until the period ends.
| Duration | Effect | Best for |
|---|---|---|
| 1 day | Deposits and wagering blocked for 24 hours | Cooling off after a heated session |
| 7 days | Deposits and wagering blocked for one week | Reset weekly habits and budget |
| 30 days | Deposits and wagering blocked for one month | Longer pause without full self-exclusion |
Independent support services
If gambling is causing harm to you or someone close to you, free and confidential help is available around the clock. The organisations below provide UK-wide advice, treatment referrals and emotional support.
| Service | Contact | Hours |
|---|---|---|
| GamCare National Gambling Helpline | 0808 8020 133 (freephone) / live chat at gamcare.org.uk | 24/7, free |
| BeGambleAware | 0808 8020 133 / begambleaware.org | 24/7, free |
| GAMSTOP self-exclusion scheme | Register online at gamstop.co.uk | Online, anytime |
| National Gambling Support Network (NGSN) | Referrals via GamCare helpline 0808 8020 133 | Treatment hubs across Great Britain |
| Samaritans | 116 123 (freephone) / [email protected] | 24/7, free |
Gambling is for adults aged 18 and over. Set a budget, treat any wins as a bonus, and never chase losses. If you feel that play is no longer enjoyable, use a time-out, self-exclude, or contact one of the support services above.